One backend manages customer consultations across all channels, AI intelligent responses liberates labor, and is online 24 hours a day, allowing every customer to receive timely and professional responses.
No matter which channel customers come from, they can manage and respond uniformly in one background, bidding farewell to the cumbersome switching between multiple platforms.
online customer service
Automatic message reply
Customer service within Mini programs
Enterprise and Micro Customer Service
Live customer service
Self-operated mall customer service
Custom docking
Customizable docking
Create an intelligent, efficient and professional customer service experience based on natural language processing and deep learning technology
AI automatically understands customer intentions, accurately matches knowledge base content, responds to common questions in seconds, and has an accuracy rate of more than 95%.
Support the import of multiple knowledge sources such as documents, FAQs, and product manuals. AI learns automatically and continuously optimizes the quality of responses.
AI handles common problems, and intelligently transfers complex problems to manual customer service, seamlessly switches, and customers have no perception.
Support contextual understanding, multiple rounds of dialogue are natural and smooth, and accurately capture the true needs and intentions of customers.
Intuitive customer service dialogue window supports multiple message forms such as text, pictures, and cards
Hello, I would like to know about the services and prices of your website construction.
Hello! Thank you for your consultation. We offer a variety of website construction solutions:
How long does it take to build a custom website? What does it include?
Customized website building usually requires15-30 working days，包含：
Do you need me to help you make an appointment with a dedicated consultant for detailed communication?
One system solves all customer service pain points, doubling the efficiency of your team and greatly improving customer satisfaction
Messages from the eight major channels are gathered into one workbench, eliminating the need to switch platforms frequently. The efficiency of customer service staff is more than tripled, and management is easier.
efficiency improvement
AI automatically handles more than 70% of common inquiries, significantly reducing the demand for manual customer service and reducing labor costs and training costs.
Automatic problem resolution
AI customer service provides uninterrupted services around the clock, whether during the day or late at night, weekdays or holidays, with zero waiting for customer consultation.
all-weather Service
Fill out the form and our professional consultants will customize the most suitable customer service solution for you and provide you with a free trial account.
